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Module 11: Electronic Booking Tools

This module provides practical training in the use of electronic booking systems, focusing on Global Distribution Systems (GDS), Passenger Name Records (PNRs), fare pricing, ticket issuance, and ancillary services.

What this module covers

Electronic booking tools are the backbone of modern travel agency operations. This module simulates the functioning of a Global Distribution System (GDS), allowing students to develop hands-on skills in managing real-world travel reservations. Before beginning this module, students are expected to understand industry codes (airline, airport, city, country, currency), basic geography for route mapping, and core airline, hotel, and car rental product features . This foundation ensures that technical system entries a...

Section outline

Section 1

Introduction to Global Distribution Systems (GDS)

Section 2

Displaying and Interpreting Flight Schedules and Availability