What this module covers
This module provides the foundation for your training in the Travel and Tourism industry. Before learning how to book flights, construct itineraries, apply fare rules, or manage customer requests and changes, it is essential to understand how the industry functions and where travel professionals fit within this global system. The module introduces the Travel and Tourism industry as one of the most important global economic sectors. It examines how tourism contributes to national economies, creates employment oppor...
Section outline
Section 1
The Role of the Travel Industry Professional in the Travel and Tourism Business
Section 2
Business Activities that Generate Income
Section 3
The 5 A’s Essential to a Successful Destination
Section 4
Business Requirements and Commercial Skills
Section 5
Types of Employment in the Travel and Tourism Industry
Section 6
Characteristics, Attributes, and Skills of a Travel Professional
Section 7
Major International Travel and Tourism Organizations
Section 8
The Role of Regional and National Organizations in Travel and Tourism
Section 9
Responsible Travel and Tourism