What this module covers

Air transport is the backbone of international tourism. As a travel professional, understanding how airports function, how airlines structure their services, and how flight reservations are made is fundamental to providing accurate and professional travel advice. In this module, students explore the structure and operations of airports, including departure and arrival formalities, transit procedures, minimum connecting times, baggage handling, and customs processes. You will learn how to guide clients through each...

Section outline

Section 1

The Airport

Section 2

Airline Products and Services Important to Passengers

Section 3

Airline Ancillary Services

Section 4

Baggage and Carriage Rules

Section 5

Aircraft Types and Fleet Information

Section 6

Major Commercial Aircraft Manufacturers

Section 7

Aircraft Seating Layout and Cabin Configuration

Section 8

Aircraft Range, Capacity, and Operational Considerations

Section 9

Aircraft Codes and Industry Identification Systems

Section 10

Timetables Displayed in a GDS

Section 11

Airline Schedules, Flight Types, and Operational Terminology

Section 12

Flight Schedules and Time Calculations

Section 13

Flight Status, Irregular Operations, and Schedule Changes

Section 14

Flight Frequency, Seasonal Schedules, and Operating Days

Section 15

International Air Transport Regulations and Industry Organizations